Terms of Service

This website is operated by ATIK PERFUMES LTD. Throughout the site, the terms “we”, “us” and “our” refer to ATIK PERFUMES LTD. We offer this website, including all information, tools, products and services available from this site, to you, the customer, subject to your acceptance of these Terms of Service and any other policies referenced on this website.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website. If you do not agree to these Terms, you should not use this website or purchase from us.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Online store terms

By using this website, you confirm that you are legally able to use this website and make purchases in accordance with applicable law.

You must not use our products, website or services for any unlawful or unauthorised purpose. You must not transmit viruses, malicious code or anything that may affect the operation or security of the website.

General conditions

We reserve the right to refuse service, cancel orders or restrict access to our website where we reasonably believe it is necessary to protect our business, customers, systems, legal rights or other users.

You agree not to copy, reproduce, duplicate, sell, resell or exploit any part of the website, service, content or products without our written permission.

Product information

We aim to provide clear and accurate product information. Product descriptions, images, prices, availability and other information may change from time to time without notice.

We have made reasonable efforts to display product images, colours and packaging accurately. However, the appearance of products may vary depending on your device, screen settings, packaging updates or supplier changes.

Please read the product title, description and any usage information before ordering or using a product. Different products may have different intended uses and requirements.

Prices and availability

Prices for our products are subject to change without notice. We reserve the right to update, change or discontinue products or services at any time.

We may limit product quantities, cancel orders or refuse orders where there is an error, stock issue, suspected misuse, suspected resale activity, fraud risk, delivery restriction or another reasonable business reason.

Orders and billing information

You agree to provide current, complete and accurate billing, delivery and contact information when placing an order.

If we need to contact you about your order, we may use the email address, phone number or billing/delivery details provided at checkout.

If an order is cancelled or changed, we will normally try to contact you using the details provided at the time of order.

Shipping and delivery

Shipping options, prices and estimated delivery times are shown at checkout where available. Delivery times are estimates and begin after dispatch, unless stated otherwise at checkout.

Some products may require different shipping methods because of product type, parcel weight, destination or courier requirements.

For more information, please read our Shipping Policy.

Returns and refunds

Returns and refunds are handled according to our Returns & Refunds policy and your statutory rights.

Please do not send items back without contacting us first and following the return instructions provided.

For more information, please read our Returns & Refunds Policy.

Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Third-party tools and links

Our website may include third-party tools, apps, services or links. These may be provided by Shopify, payment providers, delivery providers, analytics providers, marketing tools or other service providers.

We are not responsible for websites or services operated by third parties. You should review their own terms and privacy policies before using them.

User comments, reviews and submissions

If you submit reviews, comments, feedback, images, suggestions or other content to us, you are responsible for ensuring that your submission is lawful, accurate and does not infringe the rights of any third party.

We may moderate, remove or refuse content where we reasonably believe it is unlawful, misleading, offensive, irrelevant, spam, promotional, abusive, or otherwise unsuitable.

Errors, inaccuracies and omissions

Occasionally, there may be information on our website that contains errors, inaccuracies or omissions. This may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability or other information.

We reserve the right to correct errors, update information, cancel orders or change availability where information is inaccurate, including after an order has been submitted, where permitted by law.

Prohibited uses

You must not use this website or its content for unlawful purposes, to infringe intellectual property rights, to submit false or misleading information, to upload malicious code, to collect personal information unlawfully, to interfere with website security, or to misuse the website in any way.

Disclaimer and limitation of liability

We do not guarantee that the website will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so. Nothing in these Terms affects your statutory rights as a consumer.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential losses arising from your use of the website, services or products.

Indemnification

You agree to indemnify and hold harmless ATIK PERFUMES LTD, its officers, employees, suppliers, service providers and partners from claims arising out of your breach of these Terms or your violation of applicable law or third-party rights.

Severability

If any part of these Terms is found to be unlawful, void or unenforceable, that part will be treated as removed to the minimum extent necessary, and the remaining Terms will continue to apply.

Termination

These Terms remain effective unless terminated by you or us. We may suspend or terminate access to the website or services if we reasonably believe you have breached these Terms or misused the website.

Changes to these Terms

We may update these Terms from time to time by posting the updated version on this website. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing law

These Terms of Service and any separate agreements for the purchase of products or services from us are governed by the laws of England and Wales, unless applicable consumer protection law requires otherwise.